Macarthur Legal Centre Inc

OFFICE ASSISTANT - (Full time)

We require a self-motivated person with demonstrated administration & client service skills to assist our team with general office support. You need to be a team player. For Selection Criteria go to www.macarthurlegal.org.au (see below) or phone Sue Dignan or Myrna Scott on (02) 4640 7300.

Applications close 19 March 2009.

Selection Criteria: Administrative Assistant - DAFVIS

ESSENTIAL CRITERIA

Relevant experience in working in a busy work environment preferably within a community organization.
Demonstrated high level of computer skills including data base experience and generating statistical reports.
Demonstrated ability to respond to calls from domestic and family violence victims in an appropriate supportive calm manner.
Demonstrated ability to liase, inform and advocate with multiple stakeholders on policy, reporting procedures and human resource issues for colleagues clients and government and community organisations.
Ability to liase with local court, victims and other services
General office management skills, including diary management, office supply maintenance, event management, meeting management, creating and management of office systems, client file register and general file management.
Respond to queries from other organisations.
Represent DAFVIS and Macarthur Legal Centre on relevant committees and at community events.
Demonstrated ability to manage and support an admin team.
Ability to train workers in admin office/systems

DESIRABLE

Experience in responding to domestic and family violence clients
Knowledge of the criminal justice response to domestic and family violence
Current drivers license

Job description: Administrative Assistant - DAFVIS

The Administrative Assistant is accountable to the Coordinator or the Domestic and Family Violence Intervention Service.

Duties

Receive incoming phone calls and visitors to the office in a courteous and attentive and efficient manner, take messages

Reception duties including provision of referral information to clients and screening of incoming telephone and in person enquiries, to assist clients as promptly as possible

Sort, record, stamp and distribute incoming mail; post outgoing mail

Distribute facsimile documents in a timely manner

Maintain bulletin boards including interagency service information and training calendars for staff

Undertake general administrative functions of the office, including general filing, and filing of loose-leaf services, word processing and photocopying

Open files, close files

Maintain the DAFVIS information lists including updated staff contact lists, order stationery

Provide statics to the Attorney Generals Department on a monthly, quarterly and annual basis

Maintain the client database and the MLC client register

Attend staff meetings, and adhere to the MLC policies and procedures

Participate where appropriate and as required in Koori interagency events

Perform conflict checks upon receiving new referrals

Supervise Administration staff

Attend court on a weekly basis to acquire court outcomes for each client file

Send correspondence to clients that relate to their referral, for example; hearing letters, introduction letters and closed file letters.

Attend meetings, as required, with the Attorney General's Department

Maintain client files as required

Ensure that client forms are always restocked

Order business cards as required

Assist the DAFVIS Co-ordinator and staff when required

Ensure that archiving is maintained on a regular basis

Please email your application and CV to: Sue_Dignan@clc.net.au

or fax to : (02) 4640 7301 attention: Sue Dignan

or post to: The Director, Macarthur Legal Centre, PO Box 798, Campbelltown NSW 2560

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